"Bravo. Very well done, Brittany Ferries"
It was our first time on a ferry from Roscoff to Plymouth, when we boarded the Armorique on 27th June 2913, for the 22:15 sailing.
We phoned the previous day to enquire if we could expect some help to board, since we were towards the end of a 4-month overseas tour ( with my wife and family, we live on the island of Mauritius ), i.e with 2 heavyish suitcases, and because at 70, I have some mobility problems.
We were assured we would.
And so it was. When we registered at 19:30 on sailing date, we were very nicely told that our request has been duly recorded and that assistance would be provided. Just before boarding time, a car, with a charming lady driver, came to collect us and we were dropped at the door of one of the ferry's lift ...
And the same quality assistance was provided at our arrival at Plymouth, early the next day !!!
My wife and myself are so grateful for such a service, which has further be dispensed with so much grace by all involved. Without it, we do not know how we would have managed the crossing.
Service on board was great. We enjoyed a very good evening meal in the spacious restaurant, with a nice wine from Bergerac to accompany it. The duty-free shops are of high standards, not always found these days in the best airports around the world.
The cabin for the overnight crossing was very comfortable, with an excellent shower en-suite.
We were so sorry to be awakened, at 05:30 the following morning, by a beautiful music, to be told that the trip would shortly come to an end ...
Many thanks to all the staff of Brittany Ferries, both on-shore and at sea. You have made our day ( rather, our night ... ).
Yves and Marilyn Giraud
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Overall Rating:
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Catering:
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Recommended?
Yes
Reviewed by Yves and Marilyn Giraud who travelled with Brittany Ferries on Armorique
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