Onboard Bentago Express

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Other Fred Olsen Express Ships

Bentago Express

Operated by Fred Olsen Express

Bentago Express

44 Reviews

Operated by Fred Olsen Express on the Las Palmas Morro Jable route

Along with its sister ship the Bencomo Express, Bentago Express operates a frequent service to and from the capitals of Gran Canaria and Tenerife. Bentago Express has a passenger capacity of 880 and can carry 230 vehicles. On board amenities include, bars, a boutique and a well-lit lounge.

Please Note: Whilst we have taken great care in making our Bentago Express guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Bentago Express Reviews

4.1

out of 5

48% of our customers recommended this ship

General:4.1
Staff:4.2
Catering:3.7
Punctuality:4.4
Cleanliness:4.2

"alles bestens"

sehr zufrieden
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Reviewed by Michael who travelled with Fred Olsen Express on Bentago Express
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"Los Christianos to San Sebastian"

Everything was excellent , from booking , boarding, staff and experience
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Reviewed by Rob who travelled with Fred Olsen Express on Bentago Express
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"Delighted "

Travelled Fuerta to Gran Can and back. Superbly organised. Great staff. Dealt superbly with covid situation. Highly recommend.
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Reviewed by Mark who travelled with Fred Olsen Express on Bentago Express
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"Refund"

I have already written to you as advised by the Spanish Gov to refund me as we were told none essential travel only and I was going to see my daughter please refund
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Reviewed by David who travelled with Fred Olsen Express on Bentago Express
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"Very satisfying"

This was our first trip by ship in ocean and I have to admit that it was very pleasant even thou sometimes I felt scary because of strong waves. Crew was fine and helpful.
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Reviewed by Filip who travelled with Fred Olsen Express on Bentago Express
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"Fine trip, nice and quiet"

Good way to travel. The Agaete harbour is much better accessible and easier to get to than the Las Palmas harbour. Only downside is that there does not seem to be an outside area where you can stand on deck and the windows are covered with a kind of plastic layer that prevents you making decent photos. Did see a pilot whale. Catering is quite limited on board.
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Reviewed by Luca who travelled with Fred Olsen Express on Bentago Express
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"Great service"

Fast easy boarding on the boat, lots of room and very clean.
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Reviewed by Scott who travelled with Fred Olsen Express on Bentago Express
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"Thanks for service"

Very competent staff, family friendly service. Thank you all very much.
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Reviewed by Arkadiusz who travelled with Fred Olsen Express on Bentago Express
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"Ferry"

All in all a good ferry to travel with except the parking is packed so tight it's hard to get in and out the vehicle
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Reviewed by who travelled with Fred Olsen Express on Bentago Express
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"Ferry needs upgrades "

The service was very good however they make you park your cars so close together I couldn't get my 88 year old father out the car without him having to limbo out, then shuffle between cars to the stairs, there was no elevator so he had to walk up and down stairs.
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Reviewed by Karl who travelled with Fred Olsen Express on Bentago Express
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"Great value"

Very helpful and concerned staff on the ship. Completely satisfied.
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Reviewed by Camilla who travelled with Fred Olsen Express on Bentago Express
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"Day trip"

We had a lovely day trip to Corralejo and would recommend anyone to take a similar trip. Very comfortable indeed.
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Reviewed by who travelled with Fred Olsen Express on Bentago Express
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"A very efficient service"

We had 2 good crossings between La Gomera and Los Christianos. The boat was clean and the staff were helpful.
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Reviewed by who travelled with Fred Olsen Express on Bentago Express
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"Enjoyable crossing"

We took the Fred Olsen Express ferry to cross in early February, very pleasant crossing and efficient / helpful staff
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Reviewed by Adrian who travelled with Fred Olsen Express on Bentago Express
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"Fred Olsen ferry Los Christianos to San Sebastion de la Gomera"

Booking through Direct Ferries was easy and straightforward.
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Reviewed by William who travelled with Fred Olsen Express on Bentago Express
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"Excellent help for Disabled"

We experienced a trouble free crossing in both directions in comfortable conditions. The help of the crew on the return journey was exceptional taking care of my husband who had broken his leg and had to come on board on a wheel chair. Excellent care and attention.
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Reviewed by Elizabeth who travelled with Fred Olsen Express on Bentago Express
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"Perfect"

We really liked the boat and the trip also. We're not young, I really felt good on the helpfulness of staff. Would highlight the service from Las Palmas to Agaete free bus took us to the boarding place. It is a pity that those who are not familiar with the local conditions, not to call the attention of: do no need to bring up the heavy packages in the passenger compartment can be placed in a locked compartment when boarding, which can be removed immediately, as he gets out of the way. But the staff also helped in the carry too. We can only recommend everyone who requires a comfortable, reliable, fast connections between the islands. Thank you.
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Reviewed by Margit who travelled with Fred Olsen Express on Bentago Express
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"boat morrojable- las palmas"

good service, departure on time, comfortable
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Reviewed by Marco who travelled with Fred Olsen Express on Bentago Express
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"excellent trip, fast and comfortable"

For my experience, all good
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Reviewed by Marcello who travelled with Fred Olsen Express on Bentago Express
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"Overtocht Santa Cruz naar Agaete"

De reis aan boord was geweldig. Het klantvriendelijkheid personeel zorgde goed voor ons etc ... Maar we hadden één groot probleem: wij konden de vertrekplaats in santa cruz niet vinden. Het heeft ongeveer 40 minuten geduurd voordat wij daar achterkwam. Negatief puntje is dat er totaal geen wegbewijzering is in de vertrekhaven. Dit kan zeker worden verbeterd. Gelukkig op tijd de boot gehaald, alwas het op het nippertje.
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Reviewed by Paul who travelled with Fred Olsen Express on Bentago Express
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"Average travel experience"

Very little information about how to get to the port so i got lost. The port is far from Las Palmas and i wanted to travel on the first ferry of the morning but wasn't possible. Ship itself was ok.
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Reviewed by Rafael who travelled with Fred Olsen Express on Bentago Express
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"May visit to La Gomera"

the trip was easy to book online, punctual, efficient, quick and the boarding and unloading were well managed. The crew were courteous, helpful well presented, and professional. The buffet service was good, and we saw one of the buffet staff help passengers when they were having difficulty carrying their tray The ship was well maintained and clean but some of the soft furnishings (seat cushions) appeared to be worn and frayed and the hand drier in one of the toilets was not working
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Reviewed by David who travelled with Fred Olsen Express on Bentago Express
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"Fanbloodytastic"

Very good service, worth every penny, gives one a chance to visit the other islands in the canaries whilst on holiday, will be using this service again in October and there after. Book with confidence!!
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Reviewed by Chris who travelled with Fred Olsen Express on Bentago Express
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"A good crossing"

Everything went smoothly, the ferry was on time, the crossing was quick and confortable. The catering was reasonably priced. The only problem is that the staff organising the parking of the cars is Spanish speaking only. It's sometimes difficult to understand what they say. There are no outer decks, it's a shame, because we would have liked to enjoy the view.
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Reviewed by François who travelled with Fred Olsen Express on Bentago Express
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"Vacaciones en Fuerteventura y Lanzarote (18-25.4.14)"

Estoy feliz que visité la puerta de Las Palmas una semana antes, porque es posible que no hubiera podido encontrar la punta de salida de Fred Olsen en hora el dia 18. Soy peaton, y tenia que caminar 20 minutos desde la estación de guaguas de Santa Catalina. Una sugerencia: los carteles de Fred Olsen en las oficinas deberian ser más grandes, para que se puedan ver más facilmente de lejos. El viaje mismo (en ambas direcciónes) me encantó. Me parecia que el catamarán era de buena calidad y velocidad.
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Reviewed by Martin (Representante de Saga Holidays) who travelled with Fred Olsen Express on Bentago Express
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"Great trip"

Both the outbound and return journey from Tenerife was very satisfactory! Great order, on time departures, calm and polite staff. Nothing to complain about - We had an amazing time! Thank you!
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Reviewed by Marianne Viem who travelled with Fred Olsen Express on Bentago Express
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"Great trip"

Both the outbound and return journey from Tenerife was very satisfactory! Great order, on time departures, calm and polite staff. Nothing to complain about - We had an amazing time! Thank you!
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Reviewed by Marianne Viem who travelled with Fred Olsen Express on Bentago Express
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"Great trip"

Both the outbound and return journey from Tenerife was very satisfactory! Great order, on time departures, calm and polite staff. Nothing to complain about - We had an amazing time! Thank you!
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Reviewed by Marianne Viem who travelled with Fred Olsen Express on Bentago Express
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"fullest satisfaction "

All the best!
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Reviewed by Dr Bernd Fago who travelled with Fred Olsen Express on Bentago Express
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"Boat trip Agaete to Tenerife"

Well cared for. Purchased the ticket on the internet.
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Reviewed by Herman Vasters who travelled with Fred Olsen Express on Bentago Express
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"free bus"

A very good crossing. It's a shame that we weren't informed that the bus from Agaete to Las Palmas was free.
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Reviewed by Michel who travelled with Fred Olsen Express on Bentago Express
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"Relax"

The perfect way to travel between the islands, short duration, quiet atmosphere on board, it gets you the other islands very quickly.
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Reviewed by Henricus who travelled with Fred Olsen Express on Bentago Express
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"Crossing from Tenerife to Gran Canaria "

The ferry was on time and not crowded, there was plenty of room on board. Toilets were clean. Only the food offer and drinks could be expanded, otherwise everything was great.
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Reviewed by who travelled with Fred Olsen Express on Bentago Express
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"Everything SUPER! "

It was really comfortable to have to travel with you. Friendly and helpful staff ready and courteous staff facilitated me (am a land-locked countries) to understand the process on a ferry. Thank you! Ps: A small Smokerlounge would be cool.
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Reviewed by Juerg who travelled with Fred Olsen Express on Bentago Express
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"Ferry from Tenerife to Gran Canaria "

I was pleased with the ship. The restless Atlantic, however, has significantly added to me.
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Reviewed by Renate who travelled with Fred Olsen Express on Bentago Express
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"Absolutely trouble crossing between Tenerife and Gran Canaria "

The ferry shone with uncomplicated online booking, rapid and easy check in and very punctual journey times. The price / performance-ratio true in every case. the return journey in rough seas, the staff took care of touching and the numerous "sufferer" - as even seaworthy we could see this very consciously. Thank you!
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Reviewed by Peter who travelled with Fred Olsen Express on Bentago Express
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"Good Review"

We were really satisfied with the onboard services
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Reviewed by Carlo who travelled with Fred Olsen Express on Bentago Express
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"Very enjoyable trip "

Easy and enjoyable trip. This is particularly pleasant online check-in was so saves you the 45 minutes, the one would have to be there earlier to confirm his ticket.
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Reviewed by who travelled with Fred Olsen Express on Bentago Express
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"Tenerife ade la Gomera"

Yes we enjoyed our trip it was very fast and the staff was very attentive.
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Reviewed by Caty who travelled with Fred Olsen Express on Bentago Express
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"Agaete-Tenerife"

It was very windy and many people were seasick. But the boat is beautiful.
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Reviewed by who travelled with Fred Olsen Express on Bentago Express
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"simple - on time - clean "

simple - on time - clean
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Reviewed by Werner who travelled with Fred Olsen Express on Bentago Express
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"Drive from Agaete to Santa Cruz de Tenerife "

A really great, modern and comfortable ship. There were many ways to make the crossing pleasant. The way the luggage was kept, we found really great
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Reviewed by Raymond who travelled with Fred Olsen Express on Bentago Express
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"Delay "

We left and arrived late. On the way back, we left on time but we arrived late.
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Reviewed by Jose Gregorio who travelled with Fred Olsen Express on Bentago Express
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"Relaxed"

I arrive at the lockers where I can store my suitcase so that I don't have to drag it on board. It requires a 1 Euro coin, but I only have 50 cent coins. So I ask a member of staff if he can change. He walks with me all the way and stows my case in a locker and puts a euro in it for me, but my case is just too big so it needs to go in a different locker. But that also wouldn't fit, so he searched for another locker, which finally fit my suitcase. I express my gratitude to the man and want to give him my 50 cent coins... but he would not have any of it. So, with a friendly smile on his face he paid for my luggage locker ... how is that for a nice start of a journey?
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Reviewed by Frank who travelled with Fred Olsen Express on Bentago Express
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